Experienced IT specialist with proven results.
My main areas of expertise include network administration, fault tolerant infrastructure design, security risk assessment, and disaster recover / business continuity planning.
Proven track record in project management, and enterprise resource planning.
CLOUD PLATFORMS: AWS, Google Cloud, DigitalOcean, Azure
DISASTER RECOVERY / BUSINESS CONTINUITY: StorageCraft, Datto, Acronis, Barracuda, Unitrends, Veeam
HELPDESK TICKETING SOFTWARE: Autotask, Spiceworks, Zendesk, Lansweeper
NETWORKING: Cisco, Aruba, Meraki, Barracuda, Ubiquiti, LAN/WAN, TCP/IP, DHCP, DNS, IDS/IPS, VPN, RADIUS
OFFICE 365: Outlook, Word, Excel, PowerPoint, Teams, SharePoint, Power Automate, OneDrive
OPERATING SYSTEMS: Windows 10, Windows Server 2012, 2016, 2019, macOS X, macOS Big Sur, Linux Ubuntu, Android, iOS
OTHER SOFTWARE: Ekahau Site Survey, AirMagnet RF, Acronis True Image, TeamViewer, LogMeIn, Malwarebytes, Bitdefender Gravity Zone, SAP ERP, inFlow, QuickBooks,
RMM TOOLS: Kaseya VSA, SolarWinds, ConnectWise, Datto RMM, Pulseway
VIRTUALIZATION: VMWare ESXi, Hyper-V, Citrix Hypervisor, vSphere
UNIFIED COMMUNICATIONS: RingCentral, Dialpad, 3CX, Cisco WebEx
WEBSITE DESIGN: WordPress, Joomla, Shopify, Drupal
IT Specialist / System Admin
Spoonwood Dental Partners, Keene, NH
IT Support Specialist
Acapella Technologies, Manchester, NH
Freelance IT Consultant
Hartford, CT, Stamford, CT
Designed and implemented an enterprise grade disaster recovery / business continuity solution for a growing healthcare organization.
Deployed a modern cloud based hosted VoIP solution to enable unified communications while cutting monthly phone costs by 43%.
Engineered and installed a software defined networking solution to replace an aging local area network which frequently experienced outages.